FreedomPop Community

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  • Hello Earcher Migins Stewart! Thank you for contacting FreedomPop. Upon reviewing account associated with phone numbers ending in 4480 and 4686. We're able to see you downgraded both accounts on 1...

  • Hello Elizabeth Miller! Thanks for reaching out. We'll be glad to take a closer look into this for you.  We will be opening a private message regarding this matter as we need to gather and provide ...

  • We apologize for the delay, Jianhua Li. Could you please be so kind as to provide us with the last four digits of the ICCID number of the SIM card you received?

  • Hello Daniel García! Thank you for contacting FreedomPop! We'll be glad to take a closer look into this for you. Our phone support is currently unavailable and unfortunately, we'd be unable to offe...

  • Hello Nirupam Hatui! Thanks for reaching out. We're sorry to learn you've been experiencing problems with your service. To be able to take a closer look at this, please verify the last four digits ...

  • Hello Lugean Mason! Thanks for reaching out! Please provide us with a summary of your inquiry along with the last 4 digits to the phone number of the device in question. Could you please be so kind...

  • Hi there! Thanks for reaching out. We'll be glad to assist you with your current concern. To be sure we're checking the correct account, we'd appreciate it if you could please verify the last four ...

  • Hello Esther! Thanks for reaching out. We'll be glad to assist you with your current concern. Depending on where you signed up, and whether or not you ordered under a promotion, the plans available...

  • Hello Micah Lindstrom! Thanks for reaching out! We've verified your account and we're able to see you have been assisted by one of our representatives through incident #5900. We're able to see our ...

  • Hello Joy Elliott! Thank you for contacting FreedomPop! We'll be glad to take a closer look into this for you. Just to be sure we're checking the correct account, would you be so kind to confirm th...